Managing Inactive Products



Overview

Products that are offered by a Supplier to their network of customers should be inactivated when they are out of season or no longer available.  This allows the product to be hidden, enabling the customer from adding the product to a Purchase Order. This should be done in addition to the product rules, which are used to prevent stores from ordering active products within a given time period.


Navigation:

Activities>Administration>Catalog

  • Edit Product
  • Click Inactive or Active as needed under Product Properties
Save changes




Tips and Tricks:

Inactivating a product does not pull the product from orders that have already been generated.  

Uncheck "Active products" in the Filter box and "Apply" to view inactive products in catalogs.

When making a product active, remember to update dates in Rules and Templates

To view inactive products in an order template, navigate to: Orders> Templates> Edit> Filter> Uncheck "Active Only"> Apply Filter. 

Products that were once on the template but have since been inactivated will show up in red. 


Did you find it helpful? Yes No

Can you please tell us how we can improve this article?