Here are the steps that will need to be performed to clear an incorrectly applied adjustment.
Using left navigation pane:
- Click Orders or the workflow for reviewing orders
Orders
- View Orders (tab 1)
- Edit the order
- Click Edit Adjustment
- Delete the values in this column
- Repeat for all open orders with an applied adjustment (green folders)
Adjustments
- Adjustments tab (tab 2)
- Edit the adjustment or delete the adjustment
- Add new adjustment (if required)
Apply the adjustment
- View Orders (tab 1)
- Select green folders
- Edit Selected
- Rebuild Adjustments
- Save Changes
Note: orders with the incorrect adjustment applied can be deleted and replaced using Add Orders (tab 3) to generate replacement orders. The corrected adjustment will be applied to these orders.