Clearing an Order Adjustment


This article explains how to clear an adjustment.


Navigation: 

  • Activities>Orders



Orders
  1. View Orders (tab 1)
  2. Edit the order
  3. Click Edit Adjustment
  4. Delete the values in this column
  5. Repeat for all open orders with an applied adjustment (green folders)

Adjustments
  1. Adjustments tab (tab 2)
  2. Edit the adjustment or delete the adjustment
  3. Add new adjustment (if required)

Apply the adjustment
  1. View Orders (tab 1)
  2. Select green folders
  3. Edit Selected
  4. Rebuild Adjustments
  5. Save Changes


Note: orders with the incorrect adjustment applied can be deleted and replaced using Add Orders (tab 3) to generate replacement orders. The corrected adjustment will be applied to these orders.




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